When you're talking to a client, a colleague, a friend, family, anyone(!) make them feel like you are paying attention (PAY ATTENTION). ...

Received via email: A client asked me to look at their website and give general feedback on the design and my impressions. Thank you for...

There are some good reasons why you might use this technique: It can be a quick and inexpensive way to generate feedback for designers It...

The subtitle of this book is "Say Less, Ask More & Change the Way You Lead Forever", which does rather neatly sum up this book. This book...

How to find and do work that you love. Heard of Ikigai? In Japanese it means “a reason for being”. And it’s broken down into four...

Pretty much sums it up!

As the creative economy continues to make headway, we find creative skills equally rising in demand. Specialized expertise in the...

Why are we asking our clients to jump through hoops, having to go through our elaborate processes to get to the outcome they seek. We...

Time blocking is a way for you and others to respect your time. Respecting your time means you give yourself the freedom to do what you...

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What IS the difference between the advisor and the consultant for the creative business? Unfortunately mixing up these two experts can...

Would you build a home without first having an agreed blueprint from your architect? Would you bring in the builders, tilers, painters,...

First acknowledgement: you can't control what the other person does. Second acknowledgement: you CAN control what YOU do. I met with a...

We say “We can ‘just wow you’, it's going to cost you R100k. I can't put my team to work on anything less. We are in business, just...

Why is it that today our talented UI (User Interface) design specialist’s are being pressured more than ever to dilute their roles, and...

We often talk about moving from good design to great design. As in any field of design, those best at their craft can see beyond the...