Questions about your clients

• What do clients expect?

• What do clients actually experience?

• What emotions do clients feel?

• What stories do they tell their family and friends?

• How can our business culture create more stories and memories?

Your true worth is determined by how much more you give in value than you take in payment. It is not just a question of value but a question of impact. If we want more success then we need to find a way to serve more people better.