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4 Service Design techniques you should master

Updated: May 10, 2022

1. Interviewing

2. Workshop facilitation

3. Storytelling

4. Rapid prototyping


Prototyping is the thing that sets designers apart. We have the gift of making intangible ideas tangible. Whether via a sketch, a cardboard mockup or even a digital wireframe. It is a way of telling a story. Everything we create starts out as a sh*tty draft. And that's okay. Tim Brown said: Make things in order to think rather than thinking what to make.

How? Challenge yourself to make a prototype and take it to every meeting you attend. Use that to tell your story.

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